法律、隐私与产品条款

Plain-language summary

Terms of use

These Terms are an agreement between you and SlideScope (“SlideScope,” “we,” or “us”) for the website, desktop application, accounts, subscriptions, cloud features, support, and related services (the “Services”). By creating an account, expressly accepting these Terms at checkout, or using the Services after being shown them, you agree to these Terms. If you use SlideScope for an organization, you confirm that you have authority to bind it.

Eligibility and account security

You must have legal capacity to enter this agreement. The Services are not directed to children under 13, and a child under 13 may not create a personal account. If you are under 16 or local law otherwise treats you as a minor, a parent, guardian, school, or other authorized adult must arrange, supervise, and approve use as local law requires. We do not intentionally ask for a birth date; contact us if you believe a child supplied personal data without appropriate authorization. Provide accurate account information, protect credentials, and promptly report suspected compromise. You are responsible for activity under your account except to the extent caused by SlideScope.

Acceptable use

Do not use the Services unlawfully; defeat access, licensing, or security controls; probe or overload systems; introduce malware; infringe another person’s rights; impersonate others; scrape the service at scale; or use the Services to develop, train, benchmark for publication, or operate a competing product using non-public SlideScope materials without written permission. Normal interoperability, security research authorized in writing, and rights that applicable law makes non-waivable are not prohibited.

Your content

You keep all rights in files, annotations, selections, prompts, and other content you provide. You grant SlideScope only the limited, non-exclusive permission needed to host, transmit, process, back up, and display that content to operate features you choose, provide support, maintain security, and meet legal obligations. We do not obtain a right to sell your microscopy images or use them to train general-purpose models merely because you use SlideScope.

Software and intellectual-property license

Subject to these Terms and an active entitlement, SlideScope grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the desktop application on the permitted number of devices for your own internal research, education, review, or business work.

Except where applicable law expressly prevents the restriction or a separate written agreement permits it, you may not copy or redistribute the app; publish or disclose source code; modify, translate, or create derivative works; reverse engineer, decompile, or disassemble it; bypass licensing, subscription, update, signature, or security mechanisms; remove proprietary notices; rent, lease, sublicense, sell, resell, timeshare, host, or provide it as a bureau or managed service; frame or mirror substantial website content; reuse SlideScope text, images, icons, designs, datasets, models, or documentation in another product; or use SlideScope branding in a way that suggests sponsorship.

The Services, source and object code, algorithms, workflows, interface designs, website content, documentation, logos, icons, screenshots, and other product materials are owned by SlideScope or its licensors and are protected by copyright, trademark, trade-secret, contract, and other laws. “SlideScope™” and the SlideScope logo are used as source identifiers. No trademark license is granted. Third-party components remain governed by their own licenses, and these Terms do not reduce rights those licenses grant.

Feedback

If you voluntarily submit product ideas or feedback, you allow SlideScope to use them without restriction or payment, but this does not transfer ownership of your files, research, or confidential content. Do not submit an idea subject to duties SlideScope has not agreed to in writing.

Trials, subscriptions, cancellation, and refunds

The sample library built into the SlideScope desktop app is free, needs no account or payment details, and can be used with every local tool; it is not a trial. The app’s file check, which reads your own files on your computer and shows whether they open, is also free. Opening your own images or folders in the desktop app requires a subscription. Earlier versions of the app offered a free preview that opened a displayed number of your own images without an account; that preview has ended, and the per-computer records it created are kept only as described in the privacy notice and retention section below. New subscriptions do not include a free trial: a subscription bills its first payment when it starts, with PayPal or a card, at the displayed price. A free trial that started before 3 November 2026 runs to its stated end and then converts as agreed when it started: unless you cancel before the displayed trial end, it converts into the paid subscription and the first payment is charged at the displayed price when the trial ends. During such a trial, AI Analysis and SlideScope Cloud are limited to the trial allowances displayed at checkout (a trial of a plan without Plus includes no SlideScope Cloud storage), and the plan’s full allowances apply once the first payment is collected; if you cancel during it, access continues until the trial end and nothing is charged. Before payment approval, checkout shows the price, currency, billing interval, amount due today, and automatic-renewal terms. Every subscription automatically renews at the displayed price and interval until cancelled.

You can cancel from the account page. Cancellation stops future renewals and access normally continues through the period already paid for or, for a free trial that started before 3 November 2026, until its stated end. Refund requests are reviewed under mandatory consumer law, the displayed offer, and the payment provider’s rules; these Terms do not remove non-waivable refund or withdrawal rights. Taxes and exchange-rate charges may depend on your location and payment provider. Promo access may have separate displayed duration or eligibility conditions.

Student pricing

Students currently enrolled at a university or college may buy Individual and Individual Plus on the SlideScope website at the displayed student price. To qualify you verify a university or college email address you control (or provide proof of enrolment that we review) and confirm that you are currently enrolled. Staff, faculty, and alumni are not eligible. A verification lasts 12 months, or until the end of the graduation year you give if sooner, and can be renewed while you study. If a verification ends and is not renewed, we may move the subscription to the regular price with at least 30 days’ notice, and you can cancel instead. We may refuse or revoke student pricing obtained with false information. Student prices do not apply to subscriptions bought through the Mac App Store or Microsoft Store, or to lab plans.

Store purchases

Subscriptions bought inside the Mac App Store or Microsoft Store versions of SlideScope are billed by Apple or Microsoft under their own terms, and the store’s own price and terms apply, which may differ from the website. Cancellation, renewal changes, and refund requests for those purchases are handled through the store’s subscription settings and the store’s refund process, not from the SlideScope account page. SlideScope links the store purchase to your account so the desktop app can grant access, and it keeps the store’s transaction identifiers to do so; access follows the store’s billing status and normally updates within a day.

Research use, medical limitations, and sensitive data

Do not submit patient-identifying, regulated health, or other highly sensitive data to support forms, hosted AI, analytics, public/shared links, or other cloud features unless your organization has independently determined that the use is lawful and suitable and has the necessary agreements and safeguards. Remove burned-in identifiers from images before cloud transmission. The same applies to a file you choose to send with a support request: slide labels and file metadata can identify patients, so send only files you are allowed to share. SlideScope does not promise HIPAA compliance or execute a healthcare business-associate agreement unless explicitly agreed in writing.

Shared-view packages can expose the image pixels and notes you choose to include. Technical metadata and source paths are omitted by design, but SlideScope cannot detect every identifier embedded in pixels or user-entered text. Review the package before sharing and control recipients.

Privacy notice

SlideScope acts as the controller or business responsible for the personal data described here, except where a customer organization independently determines the purposes and means of processing. Questions and verified requests can be sent to support@slidescope.science.

Where processing occurs and who receives data

We use service providers only as needed for the selected feature: Supabase for accounts and database services; PayPal for payment approval and subscriptions; Apple (App Store in-app purchases) and Microsoft (Microsoft Store in-app purchases) for subscriptions bought inside the store versions of the app; Cloudflare and Railway for website, download, and API delivery; Cloudflare (R2 object storage) for SlideScope Cloud images you choose to sync; Anthropic (Claude API) for AI Analysis, for Ask Your Slide and for the AI support assistant that helps answer support requests; Google Gemini for AI Analysis from older app versions whose AI notice still names Google Gemini, until they are updated; Mixpanel for consented product analytics; Crisp (Crisp IM SAS, France, with its infrastructure in the European Union) for the website live chat, only once you open it; and email/support delivery providers. Files you choose to send with a support request are stored in a private Cloudflare R2 bucket located in the European Union. Some providers process data in other countries. We use available contractual and technical safeguards for transfers, while recognizing that local legal protections may differ.

Cookies and local storage

Essential browser storage supports sign-in, security, locale, checkout continuity, and your privacy choice. While we compare two website designs, an essential ss_design cookie (value “classic” or “new”, no identifier, kept up to 90 days) keeps the design you see consistent, and that label is stored with any signup, download, or subscription you make so we can tell which design serves visitors better; it is never used to identify you. The website live chat is not loaded until you click “Chat with our team”; from then on Crisp keeps a session cookie and storage on this browser so your conversation, and any reply to it, reach you on later pages. Optional analytics is off until you choose “Allow analytics.” Refusing analytics does not reduce service functionality. You can reopen “Privacy choices” in any page footer, and Global Privacy Control or an enabled Do Not Track signal is treated as a denial when no prior choice exists.

AI and automated decisions

SlideScope does not use AI output to make legal or similarly significant decisions about users. When you start AI Analysis, a compressed visible view or selected region and limited technical context are sent through the SlideScope API to Anthropic (Claude API), which acts as our processor and does not use this data to train its models; an older app version whose AI notice still names Google Gemini sends it to Google Gemini instead, until it is updated. When you ask Ask Your Slide a question, your question, limited technical context and the numbers it computes on your computer are sent through the SlideScope API to Anthropic (Claude API), which acts as our processor and does not use this data to train its models; with “Send view images” on, each view it looks at (it is shown on your screen first) is sent as well, and with it off no image leaves your computer. The text of your notes is sent only when the AI needs it to answer, and the conversation shows each time it is read. Measurements, counts, IHC scores and channel and region statistics are calculated on your computer; only their numbers are sent, and each answer keeps a record of those steps that you can re-run on your computer without the AI. Every action Ask Your Slide takes on the image is visible and can be undone. Ask Your Slide is available only in app versions that show this notice; earlier versions never send Ask Your Slide requests. SlideScope does not add the images, questions or responses to your account history, but the provider processes each request under the applicable service configuration and terms. AI output is for research use and is not a medical diagnosis. Do not send identifying patient data.

Support requests are processed with the help of an AI support assistant, “Maya,” which runs on Anthropic’s Claude API. Maya acknowledges every request and, when she is confident and nothing needs a decision by our team, answers it directly without a person reviewing the reply first. Every message she writes says it comes from an AI assistant. Replies she is not sure about, and anything involving payments, refunds, cancellations, trial or account changes, or privacy or legal matters, go to a person on the SlideScope team first, and the team reads every conversation and can step in at any time. To do this, the text of your request, the conversation on that request, and the app diagnostics sent with it (app version, operating system, file-format diagnostics, and error details) are sent through the SlideScope API to Anthropic, which acts as our processor; for signed-in customers, so are account and subscription status, SlideScope’s own service logs about that account when they help diagnose a sign-in, download or access problem, and product analytics events if you opted in to analytics. Email addresses, IP addresses and payment details are removed before anything is sent. When Maya investigates a technical problem, including by reading SlideScope’s own source code, she uses the same data. Anthropic does not use this data to train its models. Your slide files are never sent to the AI, unless SlideScope explicitly allows it for a single support request to reproduce a bug you reported.

SlideScope Cloud

SlideScope Cloud is optional. The desktop app uploads an image only when you choose to sync it, or, where your plan includes folder sync, when you turn on sync for a specific folder. Opening, browsing, or finding files on your computer never uploads them.

What is stored. The image file you sync, a small thumbnail, and the details needed to show and check it: file name, format, size, pixel dimensions, scene count, a SHA-256 checksum, a short technical metadata summary, the name of the device it came from, and when it was synced. Plan features may also store collection names, the names of folders you chose to sync (not their full paths), and the viewer settings, measurements, and notes you choose to sync for an image.

Where it is stored. Synced images and thumbnails are kept in private object storage provided by Cloudflare (R2), acting as our processor; image details are kept with your account by our database provider. Transfers use encrypted connections, and stored files are reachable only through short-lived links issued to your signed-in account.

Removing images. You can remove any image from SlideScope Cloud on your account page or in the desktop app. Removing it deletes the stored copy and its thumbnail; it never deletes the original on your computer. Deleting your account deletes all of your SlideScope Cloud images.

If your subscription ends. New images cannot be synced. Images you already synced stay available to open, download, or remove for 90 days after access ends, after which they are deleted. We email you before deleting them.

The research-use and sensitive-data limits above apply to SlideScope Cloud: do not sync patient-identifying or other regulated data unless your organization has determined that this use is permitted.

Retention and deletion

We keep data only as long as reasonably needed for the stated purpose, security, disputes, and legal duties. Current operational targets are:

• Account profile, entitlement, devices, and cloud notes: while the account is active; deleted or de-identified after a verified deletion request, subject to the exceptions below.
• SlideScope Cloud images, thumbnails, and image details: until you remove them or delete your account; if your subscription ends, for 90 days after access ends, after which they are deleted; we email you before deleting them.
• Consented product analytics: up to 13 months in the analytics system. Unsent desktop analytics are automatically discarded after 7 days.
• Support and contact records: ordinarily up to 24 months after resolution unless a longer period is necessary for an active dispute or safety issue.
• Files you choose to send with a support request: deleted 90 days after the request is closed, and never kept more than 12 months after we receive them. You can delete one sooner at any time from the request page or your account. Uploads that do not finish are removed within 8 days. If you separately allowed us to keep the file as a test file, that copy stays in our private test collection until you withdraw the permission on the same page.
• Security, fraud-prevention, trial-eligibility, account-eligibility, licensing, payment, tax, and transaction evidence, including store transaction identifiers and the app-account token that links a store purchase to your account: as needed to protect accounts, prevent repeated abuse, reconcile subscriptions, establish legal claims, and meet applicable accounting or legal retention duties—potentially up to 7 years where required.
• AI request bodies: not intentionally stored in SlideScope account data; short-lived infrastructure and provider processing may occur to deliver and secure the request.
• Free-preview counts kept from the former no-account preview: deleted 13 months after the computer last used the preview.
• Local files, cached remote files, exports, models, preferences, and analytics queue: remain on the device until the user removes them, the application expires them, or the application is uninstalled. Uninstallers and operating systems may leave user-created files by design.

Deletion is not absolute where retention is necessary for payment reconciliation, fraud prevention, legal obligations, freedom of expression, public interest, security, or legal claims. Where practical, retained records are minimized, separated, or de-identified.

Your privacy rights and choices

Depending on your location, you may have rights to access, receive a portable copy, correct, delete, restrict, or object to processing; withdraw consent; opt out of certain sharing or targeted advertising; and appeal or complain to a data-protection authority. SlideScope does not sell personal information and does not use it for cross-context behavioral advertising.

Signed-in users can download a structured copy of account data and submit a deletion request from the account page. You can delete individual notes and revoke devices there as well. We may verify identity and may ask for details necessary to locate the record. We will not discriminate against you for exercising a privacy right.

Service changes, warranties, and responsibility

We may improve, add, remove, or discontinue features, while taking reasonable steps to avoid materially reducing paid functionality during a current billing period. Updates may be required for security or compatibility. The Services are provided “as is” and “as available” to the maximum extent permitted by law. We do not promise uninterrupted operation, universal file compatibility, scientific validity, diagnostic accuracy, or that every defect will be corrected.

To the maximum extent permitted by law, SlideScope is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of data, research opportunity, revenue, or goodwill. SlideScope’s aggregate liability connected with the Services will not exceed the greater of USD 100 or the fees you paid for the Services in the 12 months before the event giving rise to the claim. These limits do not apply where prohibited, including liability that cannot lawfully be limited for fraud, intentional misconduct, death, personal injury, or mandatory consumer rights.

You are responsible for backups, verifying scientific outputs, maintaining validated clinical systems where required, obtaining rights and consents for content, and using appropriate security and access controls.

Accessibility

We aim to make the website and desktop experience usable with keyboard navigation, visible focus, semantic controls, sufficient contrast, reduced-motion preferences, readable zoom, and assistive technologies where the platform supports them. If a feature or document is inaccessible, email support@slidescope.science with the page or workflow and the format you need. We will make a reasonable effort to provide an accessible alternative.

Copyright, trademark, and infringement reports

Copyright © 2026 SlideScope. All rights reserved. SlideScope product code, binaries, website text and design, documentation, screenshots, original graphics, icons, and logos may not be copied, redistributed, modified, resold, relicensed, republished, or incorporated into another product without written permission, except for non-waivable legal rights and third-party materials under their own licenses.

To report suspected infringement involving SlideScope or content available through the Services, email support@slidescope.science with your contact information, the protected work or mark, the specific location and allegedly infringing material, the basis for your claim, and a statement that the information is accurate and submitted in good faith. We may request verification and will review complete reports promptly.

Changes and general terms

We may update these documents when the product, providers, or law changes. We will post a new effective date and give additional notice or request renewed acceptance when a change materially affects rights or requires consent. If part of these Terms is unenforceable, the remaining parts continue. A failure to enforce a term is not a waiver. Mandatory consumer and privacy law in your place of residence remains applicable. Unless a written agreement says otherwise, disputes may be brought in any court that has jurisdiction under applicable law.

Contact

Privacy, legal, accessibility, billing, safety, and IP questions: support@slidescope.science. Please do not include patient-identifying information, passwords, payment-card details, or confidential image pixels in ordinary email.